1 reviews | Active since May 2016
Gatineau consultant brilliant customer service!
<p>Never before have I had such proactive follow up on an issue of finding out where your team has possibly 'dropped the ball' with regards to your service offerings.</p> <p>Forgive me,I dont recall all the names but to the lady at Truworths Gatineau for finding the problem on my registration card ,for alerting the regional who then also called me back a few days later to meet me know they are following up...very unexpected!</p> <p>I thank you for taking the time...you've gained a lifelong loyal customer...your product converted me but I'm more impressed now after this service from your team ..this kind of care towards your customers is so refreshing and rare...</p>
Thank you for taking the time to let us know of your recent experience with one of our stores.
At Truworths, we always aim to assist our customers in a proficient and professional manner at all times. We are therefore pleased to read that our consultant assisted you in line with our high service standard.
We will certainly forward your comments to the consultant and her management team to ensure that she is acknowledged for going the extra mile to attend to your query.
Thank you once again for the wonderful feedback and we hope to see you in our stores again soon!
Wishing you a fashionable festive season,
Truworths Online Team
Thank you for taking the time to let us know of your recent experience with one of our stores.
At Truworths, we always aim to assist our customers in a proficient and professional manner at all times. We are therefore pleased to read that our consultant assisted you in line with our high service standard.
We will certainly forward your comments to the consultant and her management team to ensure that she is acknowledged for going the extra mile to attend to your query.
Thank you once again for the wonderful feedback and we hope to see you in our stores again soon!
Wishing you a fashionable festive season,
Truworths Online Team
