GW
Gerswine W
1 reviews | Active since May 2015
31 Jul 2019, 11:03
Fuming
Two years ago I personally PAID UP AND CLOSED my Truworths account. Today, out of nowhere, I receive a call from DMC stating that I have been handed over for an account that is in arrears with over R5000. I called Truworths and they were not able to help me. They rather insist on giving me DMC's number. I have no business with DMC. Truworths must tell me what is happening here.
Helpful (0)
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Replies (2)
Truworths's replyOfficial
01 Aug 2019, 16:40We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply01 Aug 2019, 16:40
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
04 Aug 2019, 14:34 Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We were advised that your account was handed over to DMC attorneys in July 2009, due to the manner in which you have managed your account.
However, with regards to any disputes, you may contact DMC directly on *** 4600 or ***.
Thank you for allowing us the opportunity to respond.
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We were advised that your account was handed over to DMC attorneys in July 2009, due to the manner in which you have managed your account.
However, with regards to any disputes, you may contact DMC directly on *** 4600 or ***.
Thank you for allowing us the opportunity to respond.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply04 Aug 2019, 14:34
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We were advised that your account was handed over to DMC attorneys in July 2009, due to the manner in which you have managed your account.
However, with regards to any disputes, you may contact DMC directly on *** 4600 or ***.
Thank you for allowing us the opportunity to respond.
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
We were advised that your account was handed over to DMC attorneys in July 2009, due to the manner in which you have managed your account.
However, with regards to any disputes, you may contact DMC directly on *** 4600 or ***.
Thank you for allowing us the opportunity to respond.
Kind regards,
Truworths Online Team
Best regards,