FUMEKA AND SIPHESIHLE CALL CENTER AGENTS PATHETIC SERVICE

Pathetic service from Truworths call center. yesterday my husband and i called the help line to ask about the debit order that we had set on his account which didnt go of and he was getting messages from Truworths reminding him of the debit. got to a girl called Fumeka who gave me nasty attitude, shouted at me because my Husband was still driving and couldnt be on the phone. i requested to speak to the manager and she gave me attitude and said the manager is busy. then placed me on hold for 15 minutes then hung up.

called again and came through to Siphesihle who also hung up on us when they were doing a security check. WHO THE **** IS GONNA HELP US IF THIS IS THE KIND OF SERVICE WE GET FROM YOUR STAFF? something needs to be done to these two and i want prove of the action sent to me. this is not the first time i complain about Truworths, we are closing our accounts. this is pathetic. we have never been behind on any payments both my partner and i and this is the kind of bull**** we get from your call centre stuff?? PATHETIC