Frustrated and disgusted by Truworths

I am super frustrated and disgusted by Truworths. I paid my account via internet banking on the 29th April 2020 , up to this day the account balance is not updated. I have called many many times and was told to give it one more day, it will reflect but nothing has happened . I have even sent an email to services@truworths querying about my account but all I get Is an automatic reply. This morning I have received an sms stating that I'm in arreas and a call saying that they will be taking me to credit bureau. TRUWORTHS FIX THIS MESS!! I did my part do yours!!!