1 reviews | Active since Feb 2013
Frequent Spam / Marketing SMSs without OPT to OUT
Truworths sends frequent spam / marketing messages via SMS. These messages have no OPT OUT possibility. I do not wish to receive these messages, nor I have signed for these messages. I have contacted Truworths by email to remove me from the database only to be responded that they need my ID to remove me from the database. Based on the law I do not need to provide my identification but my name and additionally mobile number should be adequate to remove myself from this annoying constant advertising. I haven't event provided you my ID in the first place! Based on this experience I will never NEVER shop in any Truworths shops, so so much for your marketing efforts.
Thank you for notifying us of this matter and allowing us the opportunity to respond.
We acknowledge your dissatisfaction regarding this matter and can verify that you should no longer receive communication from Truworths in this regard.
We trust that we were able to adequately addressed you concerns and apologize for any inconvenience caused as a result of this matter.
Should you have any further comments or suggestions please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Truworths Online Team.
Thank you for notifying us of this matter and allowing us the opportunity to respond.
We acknowledge your dissatisfaction regarding this matter and can verify that you should no longer receive communication from Truworths in this regard.
We trust that we were able to adequately addressed you concerns and apologize for any inconvenience caused as a result of this matter.
Should you have any further comments or suggestions please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Truworths Online Team.
