********** services

On the 27-10-2020 i purchase 2 items both of which was 2 Mens tshirts amounting to R340. This amount went off my bank account. Yesterday i decided to track my order and found that one of the tshirts has been changed to a different color and the amount was R30 more. I then queried this with the call centre which at first didnt want to take understanding that one item is incorrect. I also emailed the guy my confirmation email of which displays the 2 shirts that i had ordered. I received a confirmation email stating that they have received payment for the items however the R370 is still being investigated. This is really shocking to me as i purchase online most of the time and with this being my first time purchasing online from Truworth it has been a really frustrating and annoying experience. I am shocked how issues like this can arise, that to from such a big store as Truworths. I want my correct items delivered by no later than Monday-02.11.2020 or my money back.