1 reviews | Active since Jan 2018
********** Accounts
I have just found from my clearscore credit profile that someone has opened ********** accounts at Trueworths and Identity shops using my identity numbers. The accounts were opened on the 12 of November 2017with the following account numbers: (Trueworths - ********** ********** and Identity - ********** ********** )
A shopping on credit that amounts to R11832 was made against my name. I have never opened an account and I have never purchased anything from these stores.
I am in a process of buying a house and a car and these ********** accounts have a negative impact on my credit profile. I am going to open a case against these stores of identity theft and ********** accounts. My contact details are: ********** 982/ ********** 205, **********
Thank you for your post; we appreciate the opportunity to respond.
We view issues of ***** and irregular credit activity in a very serious light and would like to assure you that our selection process for any new account is very thorough and we do have preventative measures in place. Occasionally, these blocking measures are not always successful; however, when we are alerted of suspicions of *****, immediate action is taken.
We acknowledge receipt of the required documents on 19 January 2018, and have forwarded this information to our ***** Department for immediate attention. We furthermore confirm that you will be contacted once the investigation has been concluded.
If you require any further assistance, please do not hesitate to contact us on 021- *** or send an e-mail to ***.
Kind regards,
Truworths Online Team
Best regards,
Thank you for your post; we appreciate the opportunity to respond.
We view issues of ***** and irregular credit activity in a very serious light and would like to assure you that our selection process for any new account is very thorough and we do have preventative measures in place. Occasionally, these blocking measures are not always successful; however, when we are alerted of suspicions of *****, immediate action is taken.
We acknowledge receipt of the required documents on 19 January 2018, and have forwarded this information to our ***** Department for immediate attention. We furthermore confirm that you will be contacted once the investigation has been concluded.
If you require any further assistance, please do not hesitate to contact us on 021- *** or send an e-mail to ***.
Kind regards,
Truworths Online Team
Best regards,