CE
Corne E
1 reviews | Active since Mar 2009
11 Jun 2015, 15:03
*****ulant account not being processed
I have been a victim of Identify theft
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Replies (1)
Truworths's replyOfficial
12 Jun 2015, 15:23Hello cce,
Thank you for your post.
At Truworths we view issues of ***** and irregular credit activity in a very serious light. We were most concerned to hear of your experience and immediately brought this matter to the attention of our ***** department to investigate.
We acknowledge receipt of your dispute, however despite our requests we have not received the required documentation from you we have been unable to conclude our investigation.
Following our email correspondence, we confirm that you were informed of the documentation required in order for us to investigate and finalize your dispute. We urge you to forward this to us at your earliest convenience so that we may attempt to resolve this matter as speedily as possible.
Should you require any further assistance, please contact us directly on *** or via email at ***.
Kind regards,
Lynn
Thank you for your post.
At Truworths we view issues of ***** and irregular credit activity in a very serious light. We were most concerned to hear of your experience and immediately brought this matter to the attention of our ***** department to investigate.
We acknowledge receipt of your dispute, however despite our requests we have not received the required documentation from you we have been unable to conclude our investigation.
Following our email correspondence, we confirm that you were informed of the documentation required in order for us to investigate and finalize your dispute. We urge you to forward this to us at your earliest convenience so that we may attempt to resolve this matter as speedily as possible.
Should you require any further assistance, please contact us directly on *** or via email at ***.
Kind regards,
Lynn
Truworths's reply12 Jun 2015, 15:23
Official
Hello cce,
Thank you for your post.
At Truworths we view issues of ***** and irregular credit activity in a very serious light. We were most concerned to hear of your experience and immediately brought this matter to the attention of our ***** department to investigate.
We acknowledge receipt of your dispute, however despite our requests we have not received the required documentation from you we have been unable to conclude our investigation.
Following our email correspondence, we confirm that you were informed of the documentation required in order for us to investigate and finalize your dispute. We urge you to forward this to us at your earliest convenience so that we may attempt to resolve this matter as speedily as possible.
Should you require any further assistance, please contact us directly on *** or via email at ***.
Kind regards,
Lynn
Thank you for your post.
At Truworths we view issues of ***** and irregular credit activity in a very serious light. We were most concerned to hear of your experience and immediately brought this matter to the attention of our ***** department to investigate.
We acknowledge receipt of your dispute, however despite our requests we have not received the required documentation from you we have been unable to conclude our investigation.
Following our email correspondence, we confirm that you were informed of the documentation required in order for us to investigate and finalize your dispute. We urge you to forward this to us at your earliest convenience so that we may attempt to resolve this matter as speedily as possible.
Should you require any further assistance, please contact us directly on *** or via email at ***.
Kind regards,
Lynn