1 reviews | Active since Jun 2012
*****ULANT
I had account with TRUWORTHS since i used account last year and i paid it off with 00 balance but this year around may i had a call that i owe below amount,i went to WONDERPARK MALL to enquire my balance i was shocked when i heard i shopped at SOSHANGUVE CROSSING AND JUBILEE MALL which i dont go those place.i was asked to make affidavit and send to office which i did and after nothing was done.on the 21/07/2016 i receive a call from the attorney demanding payments from TRUWORHTS otherwise they will blacklist me whereas the investigation are not done or updating.SEE THEIR MAIL<br> <br> Dear Mr Tlou, <br> <br> 11/05/2015 <br> R3700 Available<br> Credit R80 Account<br> Balance R3619.67 Instalment<br> R616.00 Arrears<br> R1216.00 Due Date <br> 01/06/2015 <br> As at the date of this email, we still have not received the total amount due on your account.<br> In order to avoid additional interest and to ensure that there is credit available for when you need it, the total amount due of R1216.00 must be paid by the end of this month. Please remember that the payment history at Truworths, affects your payment profile, which will affect the decision of other Credit Grantors to grant you credit.<br> <br> <br> <br> <br> <br> <br> <br> <br> <br>
At Truworths, we view issues of ***** and irregular credit activity in a very serious light and we thank you for the opportunity to assist you.
According to our records, we requested that you provide us with an affidavit and a certified copy of your identity document. Regrettably, to date, none of the requested documentation was received.
Following our telephonic conversation, we confirm having informed you of this and you have agreed to email us the required documentation.
We urge you to forward the requested affidavit and ID copy to us at your earliest convenience. Once all documentation has been received and processed, our ***** Department will immediately investigate your concerns.
Should you require further assistance with this matter, do not hesitate to contact us directly on *** or email *** and we will gladly assist.
Kind regards,
Lynn
At Truworths, we view issues of ***** and irregular credit activity in a very serious light and we thank you for the opportunity to assist you.
According to our records, we requested that you provide us with an affidavit and a certified copy of your identity document. Regrettably, to date, none of the requested documentation was received.
Following our telephonic conversation, we confirm having informed you of this and you have agreed to email us the required documentation.
We urge you to forward the requested affidavit and ID copy to us at your earliest convenience. Once all documentation has been received and processed, our ***** Department will immediately investigate your concerns.
Should you require further assistance with this matter, do not hesitate to contact us directly on *** or email *** and we will gladly assist.
Kind regards,
Lynn