***** on deceased account
We ahve reported ***** on Deceased account and now Truworths has not sent us any communication when I called in now Rhodean told me that the person dealing with this case is on leave and I must wait for them to come back. They refused to give me their line manager or person covering, apparently at truworths you must wait for the person dealing with the case to come back from leave.
Thank you for your post and allowing us the opportunity to respond.
We unfortunately require more information, and as such have tried to contact you on numerous occasions with the number provided, but have been regretfully unsuccessful. We therefore sent you an email instead, and we await your soonest response in order to finalise this matter.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We unfortunately require more information, and as such have tried to contact you on numerous occasions with the number provided, but have been regretfully unsuccessful. We therefore sent you an email instead, and we await your soonest response in order to finalise this matter.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team