1 reviews | Active since Mar 2017

27 Mar 2017, 10:27

***** on account

<p>3500 was purchase on the acc using a letter, I was at work at the purchase time i did send emails and phoned i cannot pay for something I didn't buy, how can they use a letter the purchase when my card was with me</p>

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Replies (1)
Truworths
Truworths's reply31 Mar 2017, 11:31
Official

Thank you for your post and allowing us the opportunity to respond.

At Truworths, we view issues of irregular credit activity in a very serious light and we go to great lengths to minimize this as far as we possibly can.

We immediately escalated this matter to our Forensics Department to further investigate your concerns raised. We believe that a consultant from the department has been in contact with you to advise you of the outcome of their investigation.

We acknowledge your frustration and once again apologize for the inconvenience caused as a result of this matter.

Kind regards,

Truworths Online Team