1 reviews | Active since Jun 2016

23 Jun 2017, 22:17

***** account opened

<p>In 2011 my green identity book was ****** and reported ******.But truworths managed to open to to something who was using my id,how and where,i dont know.But they did.i found when i started working in 2014 as i went to cell c to take a contract phone.after i went to southdale truworths to lay a complain,and i was told to write an affidavit and to sign 10 times on my id copy,which i did 5 time but my issue was not attended.So now i keep on recieving calls for truworths collection agency named MBD demanding that i must pay R1780 for the account which i dont know.And i even sent an affidavit to MBD where other consultant confirmed that the signature that was used on that account and my signature is not the same and she make a default and write off the account.But was not done i still recieve calls from MDB collection agency consultants demanding me to pay.AND they keep on sending me emails even when i submitted everything they requested.</p>

0
Replies (1)
Truworths
Truworths's reply05 Jul 2017, 14:52
Official

At Truworths we view ***** and irregular credit activity in a very serious light, and we were therefore most concerned to hear of your experience.

We have investigated the concerns raised in your post, and subsequent to our communication with Munnik Basson Dagama (MBD) Attorneys, we can confirm that this matter has been concluded. You should therefore no longer receive any further communications from MBD.

On behalf of both Truworths and MBD Attorneys, we wish to sincerely apologise for any inconvenience and frustration caused as a result of this matter. We trust that we were able to satisfactorily attend to this matter for you.

Kind regards,

Truworths Online Team

Best regards,