1 reviews | Active since Apr 2017
***** account on my name still not cleared
i reported a fruadulant account under my details at Truworth early January, gave them everything they requested from me and they said they will send them to fruad department, i received a call from a lady claiming she is from truworth ***** department they have sorted out my query and she will send me an email the following day with confirmation till TODAY i'm still waiting for that email, on transunion truworth still reflects under my credit history. i HAVE NO ACCOUNT WITH TRUWORTHS!!!!!!
Thank you for your post; we appreciate the opportunity to respond.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. We therefore sincerely apologise for any inconvenience caused as a result of this matter, however, are pleased to confirm that the investigation of this account has been concluded and successfully resolved. A clearance letter was mailed to you on 11 January 2018 and a full ITC clearance was done.
As the letter has yet to be delivered to you, we have requested for a copy to be emailed to your noted email address.
We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.
Kind regards,
Truworths Online Team
Thank you for your post; we appreciate the opportunity to respond.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. We therefore sincerely apologise for any inconvenience caused as a result of this matter, however, are pleased to confirm that the investigation of this account has been concluded and successfully resolved. A clearance letter was mailed to you on 11 January 2018 and a full ITC clearance was done.
As the letter has yet to be delivered to you, we have requested for a copy to be emailed to your noted email address.
We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.
Kind regards,
Truworths Online Team