1 reviews | Active since Feb 2018
*****
Hy I'm mpho segage from Jhb Soweto diepkloof zone4 liba street 7210c my contacts is ********** 737 or ********** 016 I have a problem with truworths I received sms's from them that i can buy with R8000 I must just come with my ID at the shop i was not interested a day after i received other massage that they thanks me by visiting them at bronkhorstspruit truworths my problem is i didn't open any account with them but only to find out they used all my details n used that account I didn't activate it myself so I could like you help me with this problem because I can't b paying something i didn't do or use please investigate for me
Thank you for your post; we appreciate the opportunity to respond.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we requested that you provide the necessary documentation so that we could conduct a thorough investigation.
We sincerely apologise for any inconvenience caused as a result of this matter, however, are pleased to confirm that the investigation of this account has been concluded and successfully resolved. A clearance letter was posted to you on 10 February 2018 and a full ITC clearance will be done.
We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.
Kind regards,
Truworths Online Team
Best regards,
Thank you for your post; we appreciate the opportunity to respond.
At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we requested that you provide the necessary documentation so that we could conduct a thorough investigation.
We sincerely apologise for any inconvenience caused as a result of this matter, however, are pleased to confirm that the investigation of this account has been concluded and successfully resolved. A clearance letter was posted to you on 10 February 2018 and a full ITC clearance will be done.
We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.
Kind regards,
Truworths Online Team
Best regards,