ND
Nono D
1 reviews | Active since Jan 2015
19 Jan 2016, 08:44
*****
Truworths call me to let me know of their policy that they were offering.l was told that this call is recorded for quality control which l was very happy about.Then a month later my account is being charged for the amount of the policy that was mentioned to me.to my surprise l never agreed to it verbally neither did l sign to agree.Truworths is forcing people into this stupid policy now I'm forced to pay for something that l don't want coz they made part of my instalment. tried calling with no luck.so truworths get hold of me to solve this as soon as possible.
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
21 Jan 2016, 14:19Hello Noeny,
Thank you for your post.
The policy mentioned in your post is underwritten by Hollard Life Assurance Company Limited which is administered by Trulife.
We have therefore contacted Trulife to investigate this matter. Whilst we were unable to reach you on the number provided in your post we are committed to remain in contact with you until this matter has been successfully resolved.
Yours sincerely,
Lynn
Thank you for your post.
The policy mentioned in your post is underwritten by Hollard Life Assurance Company Limited which is administered by Trulife.
We have therefore contacted Trulife to investigate this matter. Whilst we were unable to reach you on the number provided in your post we are committed to remain in contact with you until this matter has been successfully resolved.
Yours sincerely,
Lynn
Truworths's reply21 Jan 2016, 14:19
Official
Hello Noeny,
Thank you for your post.
The policy mentioned in your post is underwritten by Hollard Life Assurance Company Limited which is administered by Trulife.
We have therefore contacted Trulife to investigate this matter. Whilst we were unable to reach you on the number provided in your post we are committed to remain in contact with you until this matter has been successfully resolved.
Yours sincerely,
Lynn
Thank you for your post.
The policy mentioned in your post is underwritten by Hollard Life Assurance Company Limited which is administered by Trulife.
We have therefore contacted Trulife to investigate this matter. Whilst we were unable to reach you on the number provided in your post we are committed to remain in contact with you until this matter has been successfully resolved.
Yours sincerely,
Lynn