lN
lulama N
1 reviews | Active since Jul 2011
17 Mar 2015, 20:25
Forcing me to close account
On the evening of the 17 at 8pm Allan called me and asked when am I settling my account which is less than R300. I've been delaying closing that account because of the attitude I receive at truworths. Now this is my final cue. he doesn't call me to ask to pay the minimum due bt to settle my balance. guess you have no need for my business, come month end am closing that account. I can't deal with such.
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Truworths's replyOfficial
23 Mar 2015, 09:50Hello blublossom,
Thank you for bringing your concerns to our attention.
We acknowledge your frustration regarding communications about the status of your account, but would like to assure you that these are generated as a reminder of the status of your account and that your creditworthiness is an asset.
We regret that these reminders were not received in the intended manner, as it was certainly not meant to cause you any unnecessary irritation. We would like to thank you for bringing your account up to date with payment.
Should you have any other feedback or concern, contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine
Thank you for bringing your concerns to our attention.
We acknowledge your frustration regarding communications about the status of your account, but would like to assure you that these are generated as a reminder of the status of your account and that your creditworthiness is an asset.
We regret that these reminders were not received in the intended manner, as it was certainly not meant to cause you any unnecessary irritation. We would like to thank you for bringing your account up to date with payment.
Should you have any other feedback or concern, contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine
Truworths's reply23 Mar 2015, 09:50
Official
Hello blublossom,
Thank you for bringing your concerns to our attention.
We acknowledge your frustration regarding communications about the status of your account, but would like to assure you that these are generated as a reminder of the status of your account and that your creditworthiness is an asset.
We regret that these reminders were not received in the intended manner, as it was certainly not meant to cause you any unnecessary irritation. We would like to thank you for bringing your account up to date with payment.
Should you have any other feedback or concern, contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine
Thank you for bringing your concerns to our attention.
We acknowledge your frustration regarding communications about the status of your account, but would like to assure you that these are generated as a reminder of the status of your account and that your creditworthiness is an asset.
We regret that these reminders were not received in the intended manner, as it was certainly not meant to cause you any unnecessary irritation. We would like to thank you for bringing your account up to date with payment.
Should you have any other feedback or concern, contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine