Fong Kong Perfumes at Truworths !!!

Item: Truworths
Rating: 1
Author: Vuyisile J

I've always used Paco Rabanne 1 million edt. I bought 2 gift packs from Truworths man Greenacres mall. I was so disappointed with the product. It does not smell like 1 million, it did not even last a half a day on me, the sad part is that the tester they use is the original 1 million I know.... I'm so disappointed with Truworths and Paco Rabanne 1million!

Helpful (0)

Replies (2)

Truworths's replyOfficial

28 Feb 2023, 15:10

Dear Vuyisile,

Thank you for bringing this to our attention. We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.

Regards

Tania
Truworths Customer Service

Truworths's reply28 Feb 2023, 15:10

Official

Dear Vuyisile,

Thank you for bringing this to our attention. We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.

Regards

Tania
Truworths Customer Service

Truworths's replyOfficial

03 Mar 2023, 08:52

Dear Vuyisile,

We wish to confirm that your fragrance was credited from your account and we have escalated your feedback to the relevant fragrance house.

Thank you for bringing this matter to our attention and we apologise for the frustration caused.

Regards
Tania

Truworths Customer Service

Truworths's reply03 Mar 2023, 08:52

Official

Regards
Tania

Truworths Customer Service