1 reviews | Active since Apr 2012
Feedback after a bad experience
<p>After I posted a bad review and also emailed the head office I had various staff contacting me. An inestigation was done and an apology was given.</p> <p>Thank you for taking the time to respond and apologise.</p> <p>The purchase of R5800 however has been lost. </p>
We thank you for taking the time to provide us with feedback on your complaint. This has allowed us the opportunity to address an area of concern, to ensure a more efficient service to our customers in future.
We hope that our attention to your query has assured you of your value to us and that we will be seeing you in our stores again soon.
Please feel free to contact us on *** or via email on *** should you have any further inquiries, comments or suggestions.
Assuring you our best Customer Service at all times!
Truworths Online Team
We thank you for taking the time to provide us with feedback on your complaint. This has allowed us the opportunity to address an area of concern, to ensure a more efficient service to our customers in future.
We hope that our attention to your query has assured you of your value to us and that we will be seeing you in our stores again soon.
Please feel free to contact us on *** or via email on *** should you have any further inquiries, comments or suggestions.
Assuring you our best Customer Service at all times!
Truworths Online Team