vM
venice M
1 reviews | Active since Sept 2013
24 Jan 2016, 14:05
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I have had truworths acc ount, since 2007 its always up to ddate, my last purchase was dDecember 2014,but im told that im owing 5500, im told that baught cell phones, i have never baught phones via aaccount i told them im a victim of *****
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Truworths's replyOfficial
26 Jan 2016, 16:24Hello nghilm01,
Thank you for your post and informing us regarding this matter.
At Truworths, we view account related ***** and irregular credit activity in a very serious light.
Our ***** department us informed that this was brought to their attention, following your telephonic conversation with one of our Call Centre consultants on 30 July 2015.
As discussed with a consultant from our ***** department we await an affidavit from you disputing the purchases as well as a copy of your identity document.
We urge you to please send the required documents to *** at your earliest convenience and once the requested documentation is received, a complete investigation will be launched.
Should you require any further assistance, please contact us on *** or via email ***.
Kind regards,
Lynn
Thank you for your post and informing us regarding this matter.
At Truworths, we view account related ***** and irregular credit activity in a very serious light.
Our ***** department us informed that this was brought to their attention, following your telephonic conversation with one of our Call Centre consultants on 30 July 2015.
As discussed with a consultant from our ***** department we await an affidavit from you disputing the purchases as well as a copy of your identity document.
We urge you to please send the required documents to *** at your earliest convenience and once the requested documentation is received, a complete investigation will be launched.
Should you require any further assistance, please contact us on *** or via email ***.
Kind regards,
Lynn
Best regards,
Truworths's reply26 Jan 2016, 16:24
Official
Hello nghilm01,
Thank you for your post and informing us regarding this matter.
At Truworths, we view account related ***** and irregular credit activity in a very serious light.
Our ***** department us informed that this was brought to their attention, following your telephonic conversation with one of our Call Centre consultants on 30 July 2015.
As discussed with a consultant from our ***** department we await an affidavit from you disputing the purchases as well as a copy of your identity document.
We urge you to please send the required documents to *** at your earliest convenience and once the requested documentation is received, a complete investigation will be launched.
Should you require any further assistance, please contact us on *** or via email ***.
Kind regards,
Lynn
Thank you for your post and informing us regarding this matter.
At Truworths, we view account related ***** and irregular credit activity in a very serious light.
Our ***** department us informed that this was brought to their attention, following your telephonic conversation with one of our Call Centre consultants on 30 July 2015.
As discussed with a consultant from our ***** department we await an affidavit from you disputing the purchases as well as a copy of your identity document.
We urge you to please send the required documents to *** at your earliest convenience and once the requested documentation is received, a complete investigation will be launched.
Should you require any further assistance, please contact us on *** or via email ***.
Kind regards,
Lynn
Best regards,