DV
DEIRDRE V
1 reviews | Active since Sept 2013
05 Jun 2020, 17:37
Fedup with Truworths. Update your system
They need to update my account. I have send numerous rmails where the account lady said I need to be patient. My patience is running out. Everyday Im receiving an sms to say my account is overdue.
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Truworths's replyOfficial
18 Jun 2020, 12:22Thank you for your post.
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team
Truworths's reply18 Jun 2020, 12:22
Official
Thank you for your post.
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team