PS
Psyfo S
1 reviews | Active since Dec 2020
30 Dec 2020, 12:45
fault account under name since 2011
I received a text from Truworths saying i have an existing account with them. i lost my ID in 2011 i reported to the police station. Truworths then asked me to send all the necessary documents stating that i never opened any account and i lost the ID. But even today they haven't cleared my name on the account. please help.
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Replies (1)Truworths's replyOfficial
31 Dec 2020, 09:09Thank you for your post.
We acknowledge your frustration and had your concerns raised escalated to the relevant department.
We can confirm that one of our consultants tried contacting you and were unsuccessful in their attempt. Please note that your clearance letter has been sent via email.
Kind regards,
Truworths Online Team
We acknowledge your frustration and had your concerns raised escalated to the relevant department.
We can confirm that one of our consultants tried contacting you and were unsuccessful in their attempt. Please note that your clearance letter has been sent via email.
Kind regards,
Truworths Online Team
Truworths's reply31 Dec 2020, 09:09
Official
Thank you for your post.
We acknowledge your frustration and had your concerns raised escalated to the relevant department.
We can confirm that one of our consultants tried contacting you and were unsuccessful in their attempt. Please note that your clearance letter has been sent via email.
Kind regards,
Truworths Online Team
We acknowledge your frustration and had your concerns raised escalated to the relevant department.
We can confirm that one of our consultants tried contacting you and were unsuccessful in their attempt. Please note that your clearance letter has been sent via email.
Kind regards,
Truworths Online Team
