'Fast' Delivery - I think not
On the 19th of April I ordered clothing online. To date nothing has been delivered yet and Truworths is stating the order number does not exist. You guys can learn a lot from TFG. I have sent numerous emails and made numerous phone calls ro Truworths, but you hold the line for 10 minutes without answer and get np reply on the emails.
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Truworths's replyOfficial
03 May 2023, 11:17Dear Cara, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply03 May 2023, 11:17
Official
Dear Cara, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service