Fashion Delivery Predicament

<p>Dear Sir/Madam,</p> <p>I'm writing to this page, not so much to complain but more because I require assistance and I'm not coming right with Truworths Customer Services. I've placed an order through the Fashion Delivery Service and selected for my package to be delivered to one of the Truworths stores. Instead, I am now being called daily by a courier company who is trying to deliver the parcel to my house. As I'm not home during the day, there is no-one available who can accept the parcel. I've explained to the courier company, that there is a mistake and the parcel should be delivered to a store and I was told that they'd escalate the matter to Truworths. This has not happened, because they've started to phone me again to try and deliver the parcel. I've called the Customer Services number and was informed at first that I placed the order wrong and selected for the parcel to my home address and there was nothing they could do to assist. Afterwards I was called back by Truworths Customer Services and was informed that the parcel was returned to Truworths and my account credited, but this is definitely not the case as the couriers are still calling me and driving to my house to deliver the parcel. I just need someone who can get in touch with the courier company and arrange for the package to be delivered to a Truworths store, please. It's become quite unpleasant to deal with the courier because they will not listen to me.</p>