1 reviews | Active since May 2012
FASHION DELIVERY
<p>Fashion Delivery terrible service I have placed an order at the Thruworths in pavilion for a shirt to be delivered to my house, ist been more than two weeks and i still have not received the item yet i have been charged. The last time i had ordered a sandals it took them three weeks to deliver and they delivered a shoes instead of the sandals. This is terrible service, i have called in several times to head office only to be placed on hold and transfered from one person to another. How does it take almot two weeks just to receive the item??????</p>
Thank you for your post.
We acknowledge receipt of your previous complaint logged in this regard and can verify that our response was posted on 10 June 2016.
Whilst we were unable to reach you on the number provided in your post we can verify that we have contacted the account holder and were able to resolve this matter.
We once again sincerely apologize for any inconvenience or frustration caused as a result of this matter.
Yours sincerely,
Truworths Online Team
Thank you for your post.
We acknowledge receipt of your previous complaint logged in this regard and can verify that our response was posted on 10 June 2016.
Whilst we were unable to reach you on the number provided in your post we can verify that we have contacted the account holder and were able to resolve this matter.
We once again sincerely apologize for any inconvenience or frustration caused as a result of this matter.
Yours sincerely,
Truworths Online Team