KM
Kwanele M

1 reviews | Active since Dec 2021

28 Jul 2024, 23:13

False, misleading and deceptive advertising from Truworths

I can’t believe that in this day there are reputable companies who do false advertising to purposely mislead and deceive consumers.

I want to expose Truworths at Centurion mall for not only misleading consumers through false advertising but also misleading in client experience.

For 2 weeks now I have been promised a call by their leadership to no avail. I mean this is one brand that I thought would follow through on their word to call me.

Long story shot, the prices they advertise are not always the prices you pay.

When in a good mood they allow you to pay the advertised price and when not, they expect you to pay more yet they display a lower price.

Fact that I have not received any call from them as promised more than 2 weeks ago shows how the company has become too big for their proverbial shoes.

This is unfair, unreasonable and unjust to say the least and I only have one word to say about them and that is *********. That’s it Mzantsi, we have a new ****mer in town courtesy of Truworths Centurion Mall.

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Replies (1)
KM
Kwanele M's update01 Aug 2024, 23:08
Reviewer Update
I am still waiting for a call from Area Manager.

I was called by Fortune the branch manager who was as perplexed as I was due to the fact that area manager had not called me yet.
She promised to write an email to her superior and ask them to call me.
All this happened Monday evening and yet today it’s Thursday evening.
It’s clear I’m dealing with people who do not see the value in keeping their word.