LW
Lucinda W
1 reviews | Active since Oct 2010
17 May 2019, 14:44
false information
For the past couple of months I have been going to Truworth's stores for a pair of Sandals, Newtown got the sandals at one of the branches I think Three rivers, they called confirmed the sandals was then order the sandals to their branch and I get a message the sandals is no longer available, like if I was 1st to order the sandals how come its no longer avail? now on the systems it show the sandals are their but if they call the sandals are not avail. what kind of service is this now? Style: 5050 SKU ********** 71560 size 8
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Truworths's replyOfficial
20 May 2019, 09:00 We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply20 May 2019, 09:00
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
29 May 2019, 10:06 Thank you for your post and affording us the opportunity to assist.
We can confirm that one of our consultants have been in contact with you to clarify your concerns and that your order was reprocessed.
We sincerely apologies for the inconvenience caused and trust that we have resolved this matter for you.
We encourage you to contact us directly on *** or send an e-mail to ***, should you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
We can confirm that one of our consultants have been in contact with you to clarify your concerns and that your order was reprocessed.
We sincerely apologies for the inconvenience caused and trust that we have resolved this matter for you.
We encourage you to contact us directly on *** or send an e-mail to ***, should you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
Best regards,
Truworths's reply29 May 2019, 10:06
Official
Thank you for your post and affording us the opportunity to assist.
We can confirm that one of our consultants have been in contact with you to clarify your concerns and that your order was reprocessed.
We sincerely apologies for the inconvenience caused and trust that we have resolved this matter for you.
We encourage you to contact us directly on *** or send an e-mail to ***, should you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
We can confirm that one of our consultants have been in contact with you to clarify your concerns and that your order was reprocessed.
We sincerely apologies for the inconvenience caused and trust that we have resolved this matter for you.
We encourage you to contact us directly on *** or send an e-mail to ***, should you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
Best regards,