1 reviews | Active since May 2017
False Information
<p> I bought a lipstick at Truworths that was supposed to be MATTE! It had that matte sticker which means there was no need to check it. Only to get home and apply it on my mouth and see that it is an ordinary lipstick with moisture on my lips when it was meant to be "MATTE". </p>
Thank you for your post and allowing us the opportunity to respond.
We acknowledge your frustration and attempted to contact you to obtain further details of the specific item in question.
We were unfortunately unable to reach you telephonically and have sent you an email in this regard. We have regrettably not received a response from you as yet.
To enable us to further assist you with your query, we kindly request that you please contact us on *** or via email to *** .
We hope to hear from you soon!
Kindest regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We acknowledge your frustration and attempted to contact you to obtain further details of the specific item in question.
We were unfortunately unable to reach you telephonically and have sent you an email in this regard. We have regrettably not received a response from you as yet.
To enable us to further assist you with your query, we kindly request that you please contact us on *** or via email to *** .
We hope to hear from you soon!
Kindest regards,
Truworths Online Team