AG
Alecia G
1 reviews | Active since Nov 2018
22 Dec 2019, 16:16
False advertising
I recently decided to order a pair of shoes from the online store. I placed my order and paid for it and received the email confirmation that it is confirmed. 4 days later they say my order is cancelled due to the fact that they no longer have the shoe in stock. This is bitterly disappointing as this is false advertising and the refund will take 10 days to reflect - meaning I will not be able to give this gift to the intended person, nor do I have the money to buy the person a replacement gift. I will not be shopping here again.
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Replies (1)Truworths's replyOfficial
24 Dec 2019, 08:17We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply24 Dec 2019, 08:17
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
