EXTREMELY BAD SERVICE!!!

What an awful experience to deal with this absolutely unprofessional company! I received a card in the mail, took it to the Tygervally branch to be activated. They activate the card and gave it back to me, where my wife made a R600 purchase on the card. It was towards the end of the month, and was advised that the payment was due the following month. Then suddenly i start getting calls form the accounts department, telling me that my account was overdue. I made payment and sent the POP to the provided e-mail address. The calls and harassment did not stop, I got fed up and went to the branch. I explained the whole indecent and they called the accounts department, where they told the branch that the account number was incorrect. The lady at the branch told the person in the accounts that she have the card in her hands and that was the correct number, the accounts department insisted that the number was incorrect. I was then advised to once again send the POP for the third time, they then allocated my payment to my name. With all this being said, they still logged a late payment against my name. I sent mail after mail trying to explain that it was not my fault, you can imagine how that went. I closed my account and will NEVER recommend anyone to ever deal with them! I will also make sure to tell as many people possible about my experience with them.