Extreme BAD SERVICE

<p>So following from my first complaint on Hello Peter earlier today, I had to again phone Truworths. Surprisingly all the consultants speaking to me reminded me that I complaint on Hello Peter.......Insisting on speaking to a manager, the first Call Centre Consultant cut me off. The second consultant managed to get a manager to at least phone me. The manager was going to investigate and get back to me. Customer Services phoned to inform me that only one of the items I ordered was sent for delivery. I insisted on finding out who the courier service is as well as what the tracking number is. (I have been asking for tracking numbers for days). And wait for it, I was only told NOW - 10 days later, that another one of the items ordered was not processed. This all while my online order tracking illustrate that all three items were dispatched. </p> <p> </p> <p>Phoning RTT with the one reference number I was informed that the parcel was delivered on 12 December 2016 at Constantia Truworths in Cape Town!!!!!! The delivery address as per my online order was in Higveld Centurion Gauteng!</p> <p> </p> <p> </p>