1 reviews | Active since Feb 2017
Extra ordinary service At Truworths Oxford street
<p>Have been visiting truworths Oxford East london for past years never in my life came across the service I received on my last visit.. when I came in 4 people where working in the tills and to me that was wow. When I asked a cashier what happened? Who's managing now she then laughed and showed me a young lady. I then had a complaint about fashion delivery that took time to arrive a lady by the name of Zimkhitha whom explained the process of fashion delivery.most of the things she explained it was my first time hearing.. I was so impressed with her I thought she was the Store manager... I would like to thank her for all the changes I have seen in that store she made me forgot about the complaint I came for instead I ended up buying more things that day.I wish truworths would see the potential she has! She is well spoken and have a way to handle a problem. If I was a store manager somewhere I would have asked for her number and approach her..she smiled through out our conversation.she explained so much about the account I have with Truworths felt like it was my first time opening the account.her service was just beyond extra mile im greatful</p> <p>Truworths is very lucky to have her.</p>
Thank you for letting us know of the fantastic service you received from our consultant.
At Truworths, we always encourage our staff members to provide customers with world class customer service and are delighted that our consultant has assisted you in this manner during your visit.
We will be sure to let both the consultant and her management team know of your compliment, for her to be acknowledged for meeting and exceeding your expectations.
Following your telephonic conversation with our Customer Services Consultant we are pleased to hear that your fashion query was also resolved.
Thank you, once again, for the wonderful feedback and we trust we will see you in our stores again soon.
Yours in fashion,
Truworths Online Team
Thank you for letting us know of the fantastic service you received from our consultant.
At Truworths, we always encourage our staff members to provide customers with world class customer service and are delighted that our consultant has assisted you in this manner during your visit.
We will be sure to let both the consultant and her management team know of your compliment, for her to be acknowledged for meeting and exceeding your expectations.
Following your telephonic conversation with our Customer Services Consultant we are pleased to hear that your fashion query was also resolved.
Thank you, once again, for the wonderful feedback and we trust we will see you in our stores again soon.
Yours in fashion,
Truworths Online Team
