HN
Hetle N
1 reviews | Active since May 2020
20 Aug 2021, 17:02
Expensive Bobbles
The expensive mens Sweaterpants i bought in June is full of bobbles after the first wash.For a pants that costs over R300 it was the last thing I expected.I want some action regarding this.Photos can proof!!
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Replies (2)
Truworths's replyOfficial
21 Aug 2021, 11:43Thank you for your post.
We escalated your concerns raised to the relevant department to investigate and feedback will be provided once feedback is received.
Kind regards,
Truworths Online Team
We escalated your concerns raised to the relevant department to investigate and feedback will be provided once feedback is received.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply21 Aug 2021, 11:43
Official
Thank you for your post.
We escalated your concerns raised to the relevant department to investigate and feedback will be provided once feedback is received.
Kind regards,
Truworths Online Team
We escalated your concerns raised to the relevant department to investigate and feedback will be provided once feedback is received.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
21 Aug 2021, 12:56 At Truworths, our merchandise go through a series of quality assurance tests on merchandise destined for our stores; there may be an exception where a quality issue has slipped through unnoticed.
Our Returns Policy therefore allows a return or an exchange on merchandise that presents with a potential quality issue provided that the return is made within six months from the purchase date and all returns criteria are met.
Kind regards,
Truworths Online Team
Our Returns Policy therefore allows a return or an exchange on merchandise that presents with a potential quality issue provided that the return is made within six months from the purchase date and all returns criteria are met.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply21 Aug 2021, 12:56
Official
At Truworths, our merchandise go through a series of quality assurance tests on merchandise destined for our stores; there may be an exception where a quality issue has slipped through unnoticed.
Our Returns Policy therefore allows a return or an exchange on merchandise that presents with a potential quality issue provided that the return is made within six months from the purchase date and all returns criteria are met.
Kind regards,
Truworths Online Team
Our Returns Policy therefore allows a return or an exchange on merchandise that presents with a potential quality issue provided that the return is made within six months from the purchase date and all returns criteria are met.
Kind regards,
Truworths Online Team
Best regards,