nM
nontando M

1 reviews | Active since May 2014

11 Apr 2022, 13:49

Exceptional job

I would like to acknowledge the service I got from Lungi Deyi at the Truworths store at the plaza. As much as I didn't get the phone I was looking for but what he did was very rare. He offered to call all other Truworths stores that were still opened to check if they had the phone I was looking for. I know this is the service that all stuff is meant to give us but it's always an issues to ask for this because no one ever does so, so I can't remember the last time I got such service, so when he offered this I was humbled and happy to have had an incounter with him. Thank you once again and I hope you never stop providing such top service to all your clients, this was indeed a remarkable service. Great job.

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Replies (1)
Truworths
Truworths's reply13 Apr 2022, 11:17
Official
Hi  Nontando,

 Thank you for sharing your experience with us.

We are thrilled to read that one of our staff has exceeded your expectation and provided you with excellent service.

Hope to see you back in-store soon.

Happy Shopping,

Truworths Online Team