Excellent Truworths secunda mall service from store and area manager

Item: Truworths
Rating: 5
Author: Lydia L

Well done Truworths secunda

You have made me feel like a valued customer. After my hello Peter complain about Truworths online purchase service, Secunda Mall branch stepped up and Big.

The store manager and area manager Bongani Madonsela, I really appreciate your efforts,. These guys helped me get my top size after the struggle with the online team. I received my order yesterday, and I am very happy with it, correct size and it was clean.

Thanks once again

Helpful (0)

Replies (1)

Truworths's replyOfficial

25 Nov 2019, 09:15

Thank you for your compliment!

At Truworths, we pride ourselves on excellence and delivering customer service of international standards.

Thank you for taking the time to let us know of the professional and efficient service that you received from the relevant Area Manager and Store Manager. We are delighted that they were able to assist you so professionally and that they facilitated an effortless, unforgettable shopping experience in accordance with our customer vision. We will be sure to pass the praise back to the worthy recipients as well as their management team.

Thank you once again for the positive feedback; your continued loyalty and support is important to us and we look forward to seeing you in our stores for many years to come.

Fashionably yours,

Truworths Online team

Truworths's reply25 Nov 2019, 09:15

Official

Thank you for your compliment!

At Truworths, we pride ourselves on excellence and delivering customer service of international standards.

Thank you once again for the positive feedback; your continued loyalty and support is important to us and we look forward to seeing you in our stores for many years to come.

Fashionably yours,

Truworths Online team