LM
Luyanda M
1 reviews | Active since Feb 2016
11 Feb 2016, 07:08
excellent service
I would like to congratulate Justin and Siphokazi for their outstanding customer servIce in that branch. They helped me in December with the phone I bought in Johannesburg and the following day I flew to East London.The cellphones wasn't charging but working.With huge smile from Justin told me that they will make a plan.He reported to the manager ie Siphokazi.they made calls and fix my problem hence I bought it from other branch.<br> <br> I would like them to be told about my report.<br> <br> Regards<br> Luyanda Makubalo
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Truworths's replyOfficial
19 Feb 2016, 15:57Hello breza,
Thank you for your post.
We are pleased to hear that our store consultants were able to assist you in a manner in line with the high service standards we set.
We can confirm that your compliment has been forwarded to the recipients and their management team to ensure that they are acknowledged for their efforts.
We appreciate the time you have taken to inform us of your experience and look forward to seeing you in our stores again soon, where we trust you'll experience the same satisfactory service mentioned in your post.
Please feel free to contact us on 021 -*** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post.
We are pleased to hear that our store consultants were able to assist you in a manner in line with the high service standards we set.
We can confirm that your compliment has been forwarded to the recipients and their management team to ensure that they are acknowledged for their efforts.
We appreciate the time you have taken to inform us of your experience and look forward to seeing you in our stores again soon, where we trust you'll experience the same satisfactory service mentioned in your post.
Please feel free to contact us on 021 -*** or via email on ***.
Yours in Fashion,
Lynn
Truworths's reply19 Feb 2016, 15:57
Official
Hello breza,
Thank you for your post.
We are pleased to hear that our store consultants were able to assist you in a manner in line with the high service standards we set.
We can confirm that your compliment has been forwarded to the recipients and their management team to ensure that they are acknowledged for their efforts.
We appreciate the time you have taken to inform us of your experience and look forward to seeing you in our stores again soon, where we trust you'll experience the same satisfactory service mentioned in your post.
Please feel free to contact us on 021 -*** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post.
We are pleased to hear that our store consultants were able to assist you in a manner in line with the high service standards we set.
We can confirm that your compliment has been forwarded to the recipients and their management team to ensure that they are acknowledged for their efforts.
We appreciate the time you have taken to inform us of your experience and look forward to seeing you in our stores again soon, where we trust you'll experience the same satisfactory service mentioned in your post.
Please feel free to contact us on 021 -*** or via email on ***.
Yours in Fashion,
Lynn