mM
mpumi M

1 reviews | Active since Dec 2011

08 Aug 2016, 12:37

excellent service

<p>I just went to Truworths Auckland park branch, i got a great service from Mbongiseni dont remember the exact name, the employee number its ********** . I nearly went somewhere else as the first person i went to was telling me she cant assist i must go to another branch, just because she didnt want to do her job.</p>

0
Replies (2)
Truworths
Truworths's reply15 Aug 2016, 14:44
Official

We would like to thank you for taking the time to let us know of your experience.

At Truworths, every effort is made to ensure that our customers are provided with an enticing and visually appealing store and assisted by efficient and passionate staff who live our values.

Whilst we were concerned to read of your initial experience with one of our consultants, we are gratified to hear that the consultant complimented in your post assisted you in a manner in line with our high service standard. We will be sure to notify both the consultant as well as his management team of this.

Please feel free to contact us on ********** or via email on ********** should you have any comments, enquiries or suggestions.

Yours in service excellence,

Truworths Online Team

mM
mpumi M's update20 Aug 2016, 08:12
Reviewer Update

Thank you. I hope they told Thobekile, not give attitude to the clients any more.