TM
TSHEGOFATSO M

1 reviews | Active since Nov 2010

04 Jun 2018, 18:52

Excellent Customer Service

Good Day

Would like to say THANK YOU to Truworths Clearwater mall's manager Tebogo Koboekae for his excellent customer service. I had to return a jersey due to size and he was very helpful, friendly and understanding. He seems to also have excellent leadership qualities as his engagement with his staff was very professional and humble.

I don't doubt that he will go places and may he be blessed abundantly :)

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Replies (1)
Truworths
Truworths's reply05 Jun 2018, 15:54
Official

Thank you for your compliment!

At Truworths, we pride ourselves on providing customer service of international standards. Therefore, we appreciate the time you have taken to let us know that you are happy with the service that you received from one of our stores. We are thrilled that they were able to assist you professionally and effortlessly, going the extra mile to make your shopping experience with us memorable.

Upon receipt of your post, we passed your compliment on to the applicable Area Manager. It is truly heart-warming to be able to compliment the deserving recipient, as well as his management team, knowing that he has met and exceeded your expectations and ours.

On behalf of Truworths, we would like to thank you for your continued support and look forward to having you as a customer for many years to come.

Kind regards and happy shopping,

Truworths Online Team