TM
Thembi M

1 reviews | Active since Oct 2016

03 Oct 2019, 15:41

Estee Lauder rep good service

Truworths Pavilion store: Estee Lauder counter representative called SAM, what a great customer service this lady has given me. SAM is very knowledgeable about the brand and all the products. In July 2019 she managed to advise me to buy the advanced night repair and Nutritious Super Pomegranate water gel which have done wonders to my uneven skin. My skin is now well hydrated and the unevenness is disappearing. I am very grateful to her advise as I continue to use the product. What a pleasure to have met and dealt with her. I am also happy about the event Estee Lauder held on Thursday the 26 Sep 2019 at the Pavilion where we were taught in detail on the various products. Thank you SAM, you're a star and one will continue learning beneficial tips to keeping a good beauty routine.

Regards Thembi

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Replies (1)
Truworths
Truworths's reply04 Oct 2019, 15:09
Official
Thank you for your compliment!

We were thrilled to read that Sam was able to assist you professionally and effortlessly, going the extra mile to make your shopping experience with us commendable and memorable.

At Truworths we pride ourselves in excellence and delivering customer service of international standards and it is always gratifying to be able to pass the compliment back to the deserving recipient.

We will be sure to let Sam know that she met and exceeded your expectations. 

On behalf of Truworths, we would like to thank you for your patronage and look forward to having you as a customer for many more years to come.

Happy shopping,

Truworths Online Team