Embarrassed
<p>I recently app**** for a truworths account and got an SMS that it has been approved,I went to the one by Jabulani Mall and was told I must apply after 3months something about grace period,I don't dispute that I'm just annoyed by the fact that they sent numerous texts and kept calling to confirm went to the store with clothes in my hand then this,very disappointed shame....in future I won't want to have an account with you people</p>
Thank you for your post.
We have investigated your query and acknowledge receipt of your original Truworths account application on 1 April 2017. We can verify that your application was regrettably unsuccessful and an SMS was sent to you on 15 June 2017 confirming the same.
Following your recent telephonic conversation with one of our consultants, we confirm that we have informed you of the reason why your application was unsuccessful and discussed your concerns in this regard.
We are pleased that we were able to satisfactorily clarify this matter and we invite you to apply again after three months from the date of your last application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Truworths Online Team
Best regards,
Thank you for your post.
We have investigated your query and acknowledge receipt of your original Truworths account application on 1 April 2017. We can verify that your application was regrettably unsuccessful and an SMS was sent to you on 15 June 2017 confirming the same.
Following your recent telephonic conversation with one of our consultants, we confirm that we have informed you of the reason why your application was unsuccessful and discussed your concerns in this regard.
We are pleased that we were able to satisfactorily clarify this matter and we invite you to apply again after three months from the date of your last application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Truworths Online Team
Best regards,