****ed
I was at Truworths Attlyn mall today n I received a very rude approach from Lerato Kganyago. I believe working in retail, you should have a connection with customers. She is so rude even to elders. She's going to make you'll loose customers . She's arrogant!
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Truworths's replyOfficial
21 Nov 2019, 16:51 Thank you for your post.
As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance. It is for this reason that your concerns were immediately escalated for the attention of Management at the respective store to investigate and address.
We can confirm that the relevant Area Manager has been in contact with you to convey our sincerest apologies and are pleased to further confirm that this matter has been resolved.
We sincerely apologise for any inconvenience caused as a result of this matter. Should you require assistance with any other matter of concern, kindly contact us on ***, or send an e-mail to ***.
Kind regards, Truworths Online Team
As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance. It is for this reason that your concerns were immediately escalated for the attention of Management at the respective store to investigate and address.
We can confirm that the relevant Area Manager has been in contact with you to convey our sincerest apologies and are pleased to further confirm that this matter has been resolved.
We sincerely apologise for any inconvenience caused as a result of this matter. Should you require assistance with any other matter of concern, kindly contact us on ***, or send an e-mail to ***.
Kind regards, Truworths Online Team
Truworths's reply21 Nov 2019, 16:51
Official
Thank you for your post.
As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance. It is for this reason that your concerns were immediately escalated for the attention of Management at the respective store to investigate and address.
We can confirm that the relevant Area Manager has been in contact with you to convey our sincerest apologies and are pleased to further confirm that this matter has been resolved.
We sincerely apologise for any inconvenience caused as a result of this matter. Should you require assistance with any other matter of concern, kindly contact us on ***, or send an e-mail to ***.
Kind regards, Truworths Online Team
As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance. It is for this reason that your concerns were immediately escalated for the attention of Management at the respective store to investigate and address.
We can confirm that the relevant Area Manager has been in contact with you to convey our sincerest apologies and are pleased to further confirm that this matter has been resolved.
We sincerely apologise for any inconvenience caused as a result of this matter. Should you require assistance with any other matter of concern, kindly contact us on ***, or send an e-mail to ***.
Kind regards, Truworths Online Team