Don't buy from truworths
Bad as hell . I lost my recite and now I want to collect my watch that went in for repairs. First of all it came back cause the watch is nonsense. Collecting it's now more than the item with all the up and down petrol...this annoying manager tebogo made it worse by hiding from and send his stuff..
Thank you for informing us of this matter and affording us the opportunity to respond.
At Truworths, we pride ourselves on being one of the best retailers in the country, and we go to great lengths to ensure that our customers are offered the highest standard of service excellence.
The service described in your post is not in accordance with these standards and for this reason, we escalated this to the relevant Store Manager to investigate and address.
We confirm that she has been in contact with you to apologise and to address your concerns raised. Further to this, we trust that this matter will be acceptably resolved soon.
Should you have any further queries or concerns, do not hesitate to contact us directly on *** or send an e-mail to ***, and we will gladly assist you.
Kind regards,
Truworths Online Team
Thank you for informing us of this matter and affording us the opportunity to respond.
At Truworths, we pride ourselves on being one of the best retailers in the country, and we go to great lengths to ensure that our customers are offered the highest standard of service excellence.
The service described in your post is not in accordance with these standards and for this reason, we escalated this to the relevant Store Manager to investigate and address.
We confirm that she has been in contact with you to apologise and to address your concerns raised. Further to this, we trust that this matter will be acceptably resolved soon.
Should you have any further queries or concerns, do not hesitate to contact us directly on *** or send an e-mail to ***, and we will gladly assist you.
Kind regards,
Truworths Online Team