SG
Simon G

1 reviews | Active since Jun 2019

30 Jul 2019, 08:42

Do not open Truworths Account, the is many account that you can open like Sportscene, ect but not truworths

Fellow people who open Truworths Account please close them. when your not happy with the service they will tell you that communicate with stupid ARA attorneys and theyre not even qualified to be attorney. Truworths is not responsible but i assure you nothing you will get from me.

Thank you for your post.

Whilst we acknowledge your frustration, we escalated your concerns raised to the relevant department to address.

We were advised that your documents were received and a thorough investigation has been done. Unfortunately, your account has been handed over to ARA attorneys due to the manner in which you maintained your account. We can confirm that this was communicated with you and can further confirm that you were informed that for account-related queries you may contact ARA attorneys directly.

We sincerely apologise that you are unhappy with the feedback provided, however, hope that you will understand our stance.

Kind regards,

Truworths Online Team

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Replies (1)
Truworths
Truworths's reply04 Aug 2019, 10:26
Official
 
Thank you for your post. 

Upon reviewing our records we can confirm that we have previously dealt with your query posted on 20 July 2019. 

We acknowledge your frustration and situation, however, as previously advised; your account was handed over to Anthony Richards and Associates, due to the manner in which you have managed your account. 

You would, therefore, need to further discuss the status of your account with the relevant attorneys and make payment arrangements on settling your account. 

Thank you for allowing us the opportunity to respond. 

Kind regards, 

Truworths Online Team