Do not open an account with Truworths

<p>I have had a Truworths account for many years and have always made sure my monthly payments were made on time. This year a R26 annual service fee was charged on my account that I was not made aware of and therefore did not pay the R26 annual charge in my October payment. I started receiving sms's and emails telling my that my account is in arrears and I need to make immediate payment to avoid further action being taken. Being someone who prides themselves in always keeping my accounts up to date, I was shocked to find this out and paid not only the R26, but the next month's installment straight away. You'd think that this would solve the problem...it didn't. I've still been getting these aggressive sms's and emails (they have been getting progressively worse). Whenever I phone to let them know that I've made the payment for the arrears amount and sent proof of payment (3 times) to the email provided, ********** they say that they can't see the payment but not to worry because eft payments take 3 - 4 working days to reflect. I do worry, because a) i don't like getting threating sms's and emails telling me that I am going to be handed over to a collections agency b) if they know it takes 3 - 4 working days for that money to reflect on my account, why do they not wait 3-4 working days before sending out the next threatening sms/email?</p> <p>I am beyond frustrated and plan to close my account tomorrow morning before Truworths really ruin my life.</p>