1 reviews | Active since Nov 2017
DO NOT OPEN A TRUWORTHS ACCOUNT, VERY BIG MISTAKE
Really Truworths, you treat you customers like **** and i hate ever opening an account with you guys. Yes i get it, i missed one payment of R88.00 and then received an SMS that R148.00 is payable on the 05.03.2018 now today all of the sudden i must pay u guys R344.00, now how the hell did we jump from R148.00 (Keeping in mind that that 05.03.2018 hasnt yet passed) to more than double for just missing one R88.00 debit. You are the worst and my account will definately be cancelled today after payment is made because you dam useless. I am clearly not the only client that has to go through this **** from you. You a dam waste of time and energy and i urge clients out there and not be a full and even attempt to take an account with you. I am going to cause you guys hell for this best believe that and settle this **** account in the process.
Thank you for bringing your concerns to our attention.
We acknowledge your frustration regarding this matter, and offer our apologies for any miscommunication regarding the amount currently due on your account and for any inconvenience resulting from this. It was certainly not our intention to cause you any unnecessary irritation.
We confirm that we have communicated the correct information to you via email, and trust that we were able to acceptably address your concerns. Should you require assistance with any other matter of concern, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for bringing your concerns to our attention.
We acknowledge your frustration regarding this matter, and offer our apologies for any miscommunication regarding the amount currently due on your account and for any inconvenience resulting from this. It was certainly not our intention to cause you any unnecessary irritation.
We confirm that we have communicated the correct information to you via email, and trust that we were able to acceptably address your concerns. Should you require assistance with any other matter of concern, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team