DO NOT BUY ONLINE FROM TRUWORTHS.

DO NOT BUY ONLINE FROM TRUWORTHS. I bought jackets for my staff as gifts through their online store, and they are unable to give me an invoice for the purchase - so I have no track record of the purchase, and I am unable to claim the VAT Tax back. When emailing them they take ages to respond back - simply saying 'an invoice is only given in store when purchasing an item physically' ARE YOU SERIOUS? I purchased the items from you and you cannot provide me with an invoice for the items? What a joke. Stay away from this company - ***** dealings.