TW
Tasneem W

1 reviews | Active since Dec 2019

05 Dec 2019, 13:40

dishonest service

On the 20/11/19 i was at Truworths in Bellville for a pair of boots that was on sale. I wanted to buy the boots but the cashier convinced me to rather take the boots the next day because the item will be less. As i told her that the last pair in my size but she said i must call earlier the next day she will keep it. So the next morning i went before the shop opened she came and told me the boots was sold and couldnt explain how that happended seeing i was the last customer they had the previous day and the first one in the shop the following day. I requested for the store manager and she explained the same thing to me. I left that store very sad and disappointed because i also explained to the sales consultanted that im spoiling myself for my birthday. I just want to warn the consumers of Truworths that the staff has first privileged.

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Replies (1)
Truworths
Truworths's reply05 Dec 2019, 16:35
Official
We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team