1 reviews | Active since Aug 2017
Dishonest
<p>Where previously on debt review R8500 were over allocated to my Truworths account that shows as a credit now.Truworths refuses to refund my money or allow me to purchase for this amount.I have logged several complaints with truworths and they requested a letter from my debt review agent to state that all my debts were settled this was done and after 3 years I'm still battling with no feedback from their management </p>
Thank you for your post.
Upon receipt of your post we immediately escalated this matter to our Legal Department.
We confirm that we have been in contact with you in this regard and were able to satisfactorily resolve this matter for you.
We wish to apologise for any inconvenience caused in this regard and trust that we were able to adequately attend to your concerns.
Should you have any further enquiries, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Truworths Online Team
Thank you for your post.
Upon receipt of your post we immediately escalated this matter to our Legal Department.
We confirm that we have been in contact with you in this regard and were able to satisfactorily resolve this matter for you.
We wish to apologise for any inconvenience caused in this regard and trust that we were able to adequately attend to your concerns.
Should you have any further enquiries, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Truworths Online Team