rM
romano M
1 reviews | Active since Jun 2014
12 Apr 2016, 10:36
DISGUSTINGLY COMPLACENT
this lazy provider is very quick to hand the account over to their attorneys and lawyers however when you pay the account off then they just sit back and relax and leave you with a bad credit report. i paid of the account last year November and even have a paid up letter yet i am still picked up on the credit bureau has i owe them? i want you to remove me from Experian, Compuscan, Xds and Transunion because now you are in breech of credit contract. where you not suppose to remove me in 5 days? so now that you have your money you cant complete your job???? i want feedback today
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Truworths's replyOfficial
15 Apr 2016, 14:01Hello romanomarimuthu,
Thank you for your post and allowing us the opportunity to respond.
We have reviewed our records and can verify that your account was settled in September 2015. We can confirm that an instruction was sent to all credit bureaus to update the status of your payment profile to reflect a paid up status for your Truworths account. Upon receipt of your post we have re-sent this instruction to all credit bureaus for them to update their records.
Following our telephonic conversation, we can confirm that we have informed you of this and was able to resolve this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We have reviewed our records and can verify that your account was settled in September 2015. We can confirm that an instruction was sent to all credit bureaus to update the status of your payment profile to reflect a paid up status for your Truworths account. Upon receipt of your post we have re-sent this instruction to all credit bureaus for them to update their records.
Following our telephonic conversation, we can confirm that we have informed you of this and was able to resolve this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
Truworths's reply15 Apr 2016, 14:01
Official
Hello romanomarimuthu,
Thank you for your post and allowing us the opportunity to respond.
We have reviewed our records and can verify that your account was settled in September 2015. We can confirm that an instruction was sent to all credit bureaus to update the status of your payment profile to reflect a paid up status for your Truworths account. Upon receipt of your post we have re-sent this instruction to all credit bureaus for them to update their records.
Following our telephonic conversation, we can confirm that we have informed you of this and was able to resolve this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
We have reviewed our records and can verify that your account was settled in September 2015. We can confirm that an instruction was sent to all credit bureaus to update the status of your payment profile to reflect a paid up status for your Truworths account. Upon receipt of your post we have re-sent this instruction to all credit bureaus for them to update their records.
Following our telephonic conversation, we can confirm that we have informed you of this and was able to resolve this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team