DISGUSTING SERVICE

Your online delivery service is absolutely DISGUSTING!!! I Placed and order for delivery on the 02.12.2015 on the 8.12.2015 when i had not received any feedback I contacted the contact center to follow up on what was happening with my order.I was told that the fashion delivery department would be in contact with me, on the afternoon of the 08.12.2015 when i had still not received feedback i called again..... i was again told that i would be contacted however i can also contact them directly and i was given the head office number.I called them and after 5 minutes of the phone just ringing i put the phone down and called the contact center again.I was told \ don't worry mam they will be in contact"on the afternoon of the 09.12.2015 i tried calling the fashion delivery number again and ......shock...... it just rang.I called the contact centre and ..... shock...... don't worry mam they will contact you.I have called the fashion delivery number again this morning and ...... NO ANSWER!!!!!!Called the contact center 2 hours ago and i was told that they will contact me <br> I AM STILL WAITING THIS IS THE MOST PATHETIC EXCUSE FOR AN ONLINE SHOPPING EXPERIENCE EVER EXPERIENCED"""