disgusting service

<p>Dear Hello Peter, My Name is Logan Govender I have an account with Truworths, I purchased a jacket from the Truworths Gateway Store, after purchasing, I wore it to work and when I got home my wife noticed that a patch on the shoulder of the jacket was faded, I took it to the Truworths Store and they advised that they will send it to the head office a month later they called me saying my jacket was ready fpr collection only to find out that they couldnt do anything, I have a jacket that I spent so much money for but cannot use. Its not my fault its the fault of the store how can they sell rejected items to their customers really im not impresswd with the service, I have been shopping with Truworths for years and to experience service like this is not on!</p>